What state is my order in?

• Pending payment: We have not received your payment and the order is not being processed.
• Waiting: Waiting to receive the bank transfer
• Processing: We have received your payment and we are preparing your order. We will notify you as soon as you leave our facilities.
• Completed: The order has been sent and is on its way to its destination.
• Canceled: The order has been canceled and not completed.
• Refunded: Your money will be refunded using the same payment method you used.
• Failed: There was a problem with the payment of your order and we were unable to process your order.